Pokeshield displays are made and prepared with care. If there is a problem with your order, please reach out so we can review the issue and help make it right.
Because many Pokeshield displays are made to order, returns and exchanges may be limited.
If your order arrives damaged, please contact us with photos of the packaging and damaged item.
Returns & Order Issue Help
Because many Pokeshield displays are made to order, returns and exchanges may be limited. Please contact us if there is an issue with your order so we can review the situation.
Please contact us as soon as possible with photos of the packaging and damaged item. This helps us review what happened and determine the best next step.
If you believe you received the wrong item, please contact us with your order number and photos of what arrived so we can review the order and help correct the issue.
Custom orders are made for a specific card, format, or request, so they may not be eligible for standard returns. If there is a problem with a custom order, please reach out so we can review it.
Please contact us as soon as possible. PSA, TAG, CGC, screwdown, and insert-only formats are different, so it is important to choose the correct option before ordering.
Need Help With an Order?
If something is wrong with your order, your display arrived damaged, or you are unsure which format you purchased, please reach out and we’ll review it with you.